Reports to: Director, Global Innovation.
Living Goods was born out of the spirit of innovation. A decade ago, after accompanying Avon saleswomen in rural African villages, Chuck Slaughter created Living Goods using community health workers to sell medicines and lifesaving products door-to-door. Seven years later, we replicated Living Goods in Kenya. The following year, we expanded to Zambia and Myanmar.
But innovation at Living Goods is more than expansion. It’s also invention.
That’s why we worked with software and biotech partners to create smart phone aps for community health workers to conduct health screenings and treat common ailments at the household level. In Kenya, community health workers are now testing new techniques, like paperless clinic referrals, biosensors to track infant growth, and HIV self-testing kits. In Uganda, they’re testing new self-injectable contraceptives.
But innovation at Living Goods is more than invention. It’s also transformation.
That’s why we’re broadening our model from equipping and educating community health workers to transforming the entire system of community health. We’re now partnering closely with Ministries of Health, helping them incorporate mobile technology, collect and analyse data, stock essential medicines, train and coach supervisors in best practice performance management, and help to guide and incentivize community health workers to be as impactful as they can be.
We’re also transforming the way community health is financed. In global conferences and forums, we’re leading conversations about results-based financing and contracting. Locally, we’re advising county governments on strategies like pay for performance and financial incentives that motivate both health workers and managers.
We are creating a dedicated team led by a new Global Innovations Director to provide catalytic leadership with a Senior Manager role to support him or her. The Innovations team will work closely with the country teams to lead the innovation agenda. One arm of the team will focus on radical innovation to transform community health – called LGX. Another arm will run our existing Innovation Network, a Gates-funded incubation lab that tests community health technologies. The third arm of team is the Innovation Experiment Program. Led by the Senior Manager, Global Innovation, this arm will lead programmatic, financing and technology innovations.
- Lead the Innovation Experiment Program - across Kenya and Uganda, ensuring we are rigorously prioritising what will get us closer to our vision.
- Build the idea pipeline – Build capacity across the organisation to generate ideas that will make the biggest difference, collating ideas top down, bottom up including input from clients and Community Health Workers.
- Brainstorm - Lead and facilitate brainstorming sessions with the country and technology teams to robustly develop their ideas.
- Develop learning processes - Develop and oversee a multi-stage phasing and learning process. Ensure all new ideas are thoroughly thought through and evaluated, coaching the idea owner at the start of the process and leading the project managers throughout the experiment.
- Lead Innovation Committee meetings preparing and guiding a robust decision making and review process on what experiments are progressed. Run quarterly sessions with the Senior Leadership Innovation Steering Committee to drive alignment and progress updates.
- Manage the Project Managers – Guide and motivate the Innovation Program Project Managers based in each country. Ensure that their experiments are delivered against the approved design plan, success criteria are monitored, challenges are overcome, and country teams are fully engaged to deliver.
- Contribute to the Innovation Network and LGX teams, ensuring ideas and process lessons are implemented across Living goods.
- Share lessons learned - Share widely what we learn, helping not just Living Goods but also the field of community health, ministries of health, and other community health organizations all around the world.
- Record of innovation. You have at least 5 years experience delivering innovation in an organization that have led to breakthroughs in how things were done.
- Passion for community health. Ideally, you have experience working in public health or health technologies. If not, you are steadfastly committed to improving health of low income people globally.
- Curiosity. You wonder a lot. You love to day- dream about solutions to problems. You are good at conceptualizing. You like to design things. You read a lot and know what is happening around the world, and new ideas in difference contexts spark your creative juices.
- Collaborative leader. You know how to motivate people to think differently and to help others set priorities and work towards goals.
- Project Management and Analysis skills. You are able to research problems and solutions. You like to get things done in a structured, methodical way.
- Strategic. You are a quick thinker, laser focused and clear decision maker. You have a strong interest in private-sector approaches to development and a proven ability to produce results.
- Lives our values. You can thrive in our culture – you can demonstrate inclusion, integrity, innovation, quick footedness, collaboration, and accountability.
How to Apply
To apply for this position please visit our career page and apply for Senior Manager, Global Innovation through our applicant tracking system. Successful applicants will be contacted for an interview.
For more information about Living Goods, please visit: http://bit.ly/2fl6rN1
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