Manager, Product Management
Nairobi, Kenya
Full Time
Manager/Supervisor
Manager, Product Management
Reports to: Director, Software Engineering
Preferred Location: Kenya
Introduction
Living Goods endeavours to improve access to essential healthcare services in underserved regions, particularly in sub-Saharan Africa. We empower Community Health Workers (CHWs) with digital tools that enable them deliver door-to-door care. CHWs use a mobile app to track pregnancies, diagnose and treat common infectious diseases like malaria and pneumonia, monitor disease outbreaks, and follow up with families. Real-time data also supports performance monitoring and impact assessment. By integrating tech-based solutions into community health systems, Living Goods fosters better health outcomes, demonstrating the power of digital health in transforming healthcare delivery in resource-constrained settings.
We are looking for a Manager, Product Management to lead product management across a growing portfolio of digital health innovations. This is a hands-on leadership role spanning product strategy, cross-functional stakeholder management, and team leadership. Working within an established innovation governance framework, the successful candidate will collaborate with program, engineering, and country teams to shape and manage the product roadmap for priority initiatives. Current projects include an application for community health supervisors, agentic workflow tools, a Direct-to-Beneficiary health platform, e-Learning solutions, and other emerging digital health solutions. These products span different stages of maturity, from early design and testing through to scale-readiness, requiring strong portfolio thinking and the ability to make evidence-driven decisions about when to continue, adapt, or stop an initiative.
The role reports to the Director of Software Engineering and is embedded within the Global Software Engineering team under the Digital Health department.
Roles And Responsibilities
A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information. If offered a role at Living Goods, we’ll request consent to complete a background check, which is part of our hiring process.
Reports to: Director, Software Engineering
Preferred Location: Kenya
Introduction
Living Goods endeavours to improve access to essential healthcare services in underserved regions, particularly in sub-Saharan Africa. We empower Community Health Workers (CHWs) with digital tools that enable them deliver door-to-door care. CHWs use a mobile app to track pregnancies, diagnose and treat common infectious diseases like malaria and pneumonia, monitor disease outbreaks, and follow up with families. Real-time data also supports performance monitoring and impact assessment. By integrating tech-based solutions into community health systems, Living Goods fosters better health outcomes, demonstrating the power of digital health in transforming healthcare delivery in resource-constrained settings.
We are looking for a Manager, Product Management to lead product management across a growing portfolio of digital health innovations. This is a hands-on leadership role spanning product strategy, cross-functional stakeholder management, and team leadership. Working within an established innovation governance framework, the successful candidate will collaborate with program, engineering, and country teams to shape and manage the product roadmap for priority initiatives. Current projects include an application for community health supervisors, agentic workflow tools, a Direct-to-Beneficiary health platform, e-Learning solutions, and other emerging digital health solutions. These products span different stages of maturity, from early design and testing through to scale-readiness, requiring strong portfolio thinking and the ability to make evidence-driven decisions about when to continue, adapt, or stop an initiative.
The role reports to the Director of Software Engineering and is embedded within the Global Software Engineering team under the Digital Health department.
Roles And Responsibilities
- Collaborate with cross-functional leadership and program teams to shape and manage the product roadmap for a portfolio of digital health innovations, ensuring alignment with organizational strategy and field evidence.
- Lead product discovery for assigned initiatives: user research, problem framing, and requirements definition with program teams, field users, and government partners.
- Serve as the primary interface between program and country stakeholders and the Global Software Engineering team for innovation products, facilitating requirements gathering, managing competing priorities, and driving aligned decision-making.
- Drive the product development cycle across multiple concurrent initiatives at different stages of maturity – from early prototyping and iterative testing through to scale-readiness and government handoff.
- Champion an evidence-driven approach to product development, using iterative testing and structured learning cycles to inform decisions on whether to continue, adapt, or stop initiatives.
- Develop detailed functional and non-functional requirements, user stories, acceptance criteria, and wireframes for engineering teams.
- Ensure new products are designed for government ownership, affordability, and scale from the outset, with clear adoption pathways as innovations mature.
- Secure the necessary feature and product approvals with required stakeholders at key milestones.
- Measure product performance against defined outcomes and translate insights into roadmap decisions.
- Provide regular, clear updates to leadership and key stakeholders on innovation portfolio progress, risks, and decisions required.
- Lead, mentor, and manage the Product Manager on the team and provide direction to UI/UX designers and business analysts supporting the innovation portfolio.
- Actively apply AI-assisted tools to enhance product management workflows – including requirements generation, research synthesis, and stakeholder communication – while staying current on emerging digital health and AI technology trends to identify strategic opportunities for the innovation portfolio.
- 6-10 years of product management experience, with demonstrated ownership of complex products or portfolios across multiple lifecycle stages.
- Strong ability to collaborate with cross-functional leadership to shape product direction, manage trade-offs, and drive aligned decision-making.
- Proven experience translating complex, multi-stakeholder requirements into clear, actionable product plans and release schedules.
- Comfort with iterative, evidence-based product development — including designing for learning, managing uncertainty, and making data-driven decisions to adapt or stop initiatives.
- Proficiency in agile product management methodologies such as Scrum and Kanban.
- Practical experience using AI-assisted tools in day-to-day product work, with the judgment to apply them appropriately and the curiosity to keep pace with rapidly evolving capabilities.
- Excellent stakeholder management skills across technical and non-technical audiences, including government and NGO partners.
- People management experience or demonstrated readiness to lead a small team.
- Experience in the digital health sector, particularly within a non-profit organisation using open-source platforms, is a significant advantage.
- Strong written and verbal communication skills.
- Comfort in a rapidly changing environment, with the ability to handle uncertainty and drive problem-solving initiatives.
- Bachelor’s degree in Information and Communication, Digital Health, Computer Science, or a related discipline or relevant experience.
- Product development, innovations, design, and QA certifications an added advantage.
A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information. If offered a role at Living Goods, we’ll request consent to complete a background check, which is part of our hiring process.
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